Source: CCTV.com

05-21-2007 13:38

China's central bank has announced a series of measures, to address customer complaints regarding the long queues in the banks.

Increasing personal payments that have to be made via banks, people's excessive reliance on cash payments, and imperfect banking services were cited as major reasons for long queues at banks.

The central bank said, people will be able to pay for public utilities, such as water and electricity, via their accounts in any of the banks in the future. At present, people have to make the payments in different banks designated by the service providers. Commercial banks are also suggested to explore alternative payment methods, such as on-line payment and payment via telephone calls.

Editor:Li Yang