Toyota's worldwide recalls hit Chinese consumers' confidence about brand's quality

2010-03-01 21:09 BJT

Toyota's worldwide recalls have hit Chinese consumers' confidence about the brand's quality. And the latest figures show that Toyota has slipped from the list of top ten hottest selling brands in January in the world's largest auto market. Let's hear some of what consumers have to say.

Car owner of RAV4 model, said, "I hope Toyota will take further measures to thoroughly clear up our concerns. What I need the most now is reassurance."

Car owner of Carolla model, said, "I've been watching the development of the recalls. Although the RAV4 is the only recalled model in China, the recalls also include Camry and Carolla. I'm very concerned about that."

Wei Shiqing, Chief Editor, Autohome. com. cn, said, "According to our online survey, the most direct impact of the recalls is that many people say they will not buy Toyota models any more. Some criticize the auto maker's crisis management capability, saying it reflects the company's irresponsibility. Some also say Toyota's recalls have embroiled the whole Japanese auto industry in safety concerns, as more people tend to distrust Japanese-made cars."

Editor: Du Xiaodan | Source: CCTV.com